What is the difference between a “Pole” and a “Section”?
Can you send me DAC or Yunan sections or Parts for my tent?
If I don’t know the Make and/or Model of my tent, can you still build me poles?
If I do have the Make and Model number of my tent can you build me poles?
How do I find my model number?
I think I found my tent model number through an online search, will that work?
Can you make my poles fold smaller?
Can you make my poles lighter?
I have an idea for a product, can you help me?
I have a “insert brand name here” tent. Can you take care of my warranty claim?
Do you provide the original poles for REI, Mountain Hardwear, Sierra Designs, The NorthFace, North Pole Limited, Cabela’s, Bass Pro shop, etc…?
I have an Instant Up Awning (8×8, 10×10, 12×12), Can you repair these poles?
I placed an order (online or by phone), where is it?
I submitted an inquiry through your website but haven’t heard back?